Luxury IRD Server — Elevate Guest Experience

Raleigh Enterprises LLC; West Hollywood (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Employee meals

Discount staff room rates

Tuition reimbursement

Wellness program

On-the-job training

Job summary

Sunset Marquis in West Hollywood seeks an IRD Server to greet guests, input and deliver orders, and ensure accurate cash handling while delivering a memorable service experience.

duties include setting up IRD areas, processing payments, restocking, and coordinating with kitchen staff, with cross-training in other F&B areas. Proficiency in English; Spanish is preferred; flexible shifts across weekdays, weekends, holidays.

Qualifications

• High school diploma or GED or 2-3 years related experience
• Luxury hotel experience required
• Experience in high-volume, fast-paced environment
• Aloha POS experience is a plus
• Food Handlers card required
• TIPS Certification a plus
• RBS certification a plus
• Proficient in English (written and spoken)
• Spanish proficiency preferred (spoken)

Responsibilities

• Set up IRD areas and complete opening/closing tasks and side work
• Present and collect checks, handle billing/credit procedures and collect guest feedback
• Restock and maintain par levels (napkins, ice, ingredients) during shift
• Receive information from previous shift and communicate to following shift
• Prepare, deliver, and remove IRD trays and amenities promptly
• Follow all safety, sanitation, and beverage service regulations
• Cross-train in other F&B areas

Job description

Sunset Marquis in West Hollywood seeks an IRD Server to greet guests, input and deliver orders, and ensure accurate cash handling while delivering a memorable service experience.

duties include setting up IRD areas, processing payments, restocking, and coordinating with kitchen staff, with cross-training in other F&B areas. Proficiency in English; Spanish is preferred; flexible shifts across weekdays, weekends, holidays.