Luxury Inventory Control Lead

Hermès; Town of Florida (NY); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Commission and bonus incentives based 

Medical, Dental, Vision

Life Insurance and Disability

Paid time off

Parental leave

401(k) and Roth Retirement plan

Product discount

EAP resources

Job summary

Hermès is seeking an Inventory Control Supervisor for the Aventura Boutique. The role reports to the Operations Manager and collaborates with sales and support teams to deliver exceptional client service in a fast-paced luxury environment.

The position focuses on accurate inventory management, cycle counts, and efficient processing of shipments and aftersales service. Minimum 2+ years in luxury operations with strong analytical and tech skills are preferred.

Qualifications

• 2+ years experience in operations or back of house supervisory capacity, in a luxury retail environment preferred.
• Effective written and verbal communication skills.
• Ability to effectively analyze information.
• Ability to problem-solve.
• Ability to multi-task with accuracy.
• Attention to detail.
• Ability to follow written and verbal policies and directives.
• Attention to asset protection and inventory control.
• Experienced with technology to fully utilize internal systems as well as external shipping software programs.
• Ability to lift 0-25 lbs. without assistance.

Responsibilities

• Maintain an accurate and organized store inventory.
• Organize and participate in store cycle counts, bi-annual inventories and reconciliation with direction from Managing Director and Operations Manager.
• Process all incoming and outgoing shipments within the business day they are generated.
• Ensure proper documentation is completed.
• Check in all returns against previous day’s business.
• Print and ticket merchandise, returns and price updates.
• Process, record, maintain and follow up on all aftersales service.
• Process damages, maintain inventory for damages.
• Work with Store Management to analyze business and replenish needs.
• Develop inventory.

Skills

Operations experience

Supervisory experience

Communication skills

Analytical thinking

Problem solving

Multi-tasking

Attention to detail

Policy adherence

Inventory control

Shipping software

Tech savvy

Lifting 25 lbs

Tools

Internal systems

Shipping software

Job description

Hermès is seeking an Inventory Control Supervisor for the Aventura Boutique. The role reports to the Operations Manager and collaborates with sales and support teams to deliver exceptional client service in a fast-paced luxury environment.

The position focuses on accurate inventory management, cycle counts, and efficient processing of shipments and aftersales service. Minimum 2+ years in luxury operations with strong analytical and tech skills are preferred.