Luxury Interiors Project Manager – Custom Client Solutions

Poltrona Frau; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Commission opportunities

Luxury design environment

Job summary

Poltrona Frau Group North America is seeking a Project Manager to join our Customer Interiors division in New York, supporting the development and execution of custom interior projects from opportunity through completion.

Reporting to the Sales Director, Custom Interiors – North America, you will coordinate projects across clients, architects and designers, ensuring milestones, timelines and deliverables meet our elevated luxury standards.

Qualifications

• 2+ years of experience in project management, client management, sales, interiors, furniture, architecture, or a related field.
• Experience coordinating multiple projects simultaneously in a client-facing environment.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate custom interior projects from initial opportunity through order and delivery, ensuring projects remain organized, on schedule, and aligned with client expectations.
• Coordinate project requirements, specifications, timelines, and deliverables across internal and external stakeholders.
• Serve as a key point of contact for clients, architects, interior designers, dealers, and other project partners.
• Collaborate closely with the Customer Interiors and A&D teams to develop and support project opportunities.
• Work with the dealer network to support the successful execution and conversion of custom projects.
• Partner with internal teams to coordinate custom product requirements and ensure accurate communication throughout the project lifecycle.
• Track project milestones, outstanding actions, and deadlines, proactively identifying and communicating potential issues or delays.
• Coordinate changes and help resolve project-related questions while maintaining clear communication among all stakeholders.
• Build and maintain strong relationships with clients and design professionals, delivering a consistently elevated customer experience.
• Support business development efforts by identifying additional opportunities within existing client and design relationships.
• Maintain accurate project and opportunity information and provide regular updates to relevant stakeholders.
• Collaborate cross-functionally to support a seamless transition from project development through order fulfillment and delivery.

Skills

Project management

Client management

Interiors

Furniture

Architecture

Communication

Tools

Microsoft Office

Job description

Poltrona Frau Group North America is seeking a Project Manager to join our Customer Interiors division in New York, supporting the development and execution of custom interior projects from opportunity through completion.

Reporting to the Sales Director, Custom Interiors – North America, you will coordinate projects across clients, architects and designers, ensuring milestones, timelines and deliverables meet our elevated luxury standards.