Luxury Inside Sales Specialist – Design Studio

Perennials and Sutherland LLC; Boston (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off 15 days

Sick days

Paid holidays

Parental leave

Health insurance

401k with company match

Life insurance

Long-term disability

Voluntary benefits

Employee assistance program

Job summary

Perennials and Sutherland, LLC seeks an Inside Sales Representative for our Boston Studio. You will engage with clients in person, by phone, email and online platforms, understanding their needs and guiding interior projects from concept through design development and budgeting.

The role requires strong communication skills, CRM experience, and at least two years of inside sales. You will work with a collaborative team to exceed showroom sales goals and build lasting client relationships.

Qualifications

• Bachelor's degree or equivalent preferred.
• Experience with Salesforce or other CRM systems.
• Minimum of two years inside sales experience and order processing.

Responsibilities

• Engage with clients in person, by phone, email and online platforms to understand needs.
• Collaborate on interiors projects including design development and budgets.
• Resolve customer concerns to ensure a positive experience.
• Create detailed sales quotes with pricing and timely follow-up.
• Use Salesforce to maintain records of communications, quotes and interactions.
• Strive to achieve and exceed showroom sales goals.
• Collaborate to generate new clients and cultivate sales.

Skills

Communication skills

Customer focus

Education

Bachelor's degree or equivalent

Tools

Salesforce

Microsoft Office

CRM software

Job description

Perennials and Sutherland, LLC seeks an Inside Sales Representative for our Boston Studio. You will engage with clients in person, by phone, email and online platforms, understanding their needs and guiding interior projects from concept through design development and budgeting.

The role requires strong communication skills, CRM experience, and at least two years of inside sales. You will work with a collaborative team to exceed showroom sales goals and build lasting client relationships.