Inside Sales - Boston

Perennials and Sutherland LLC; Boston (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off 15 days

Sick days

Paid holidays

Parental leave

Health insurance

401k with company match

Life insurance

Long-term disability

Voluntary benefits

Employee assistance program

Job summary

Perennials and Sutherland, LLC seeks an Inside Sales Representative for our Boston Studio. You will engage with clients in person, by phone, email and online platforms, understanding their needs and guiding interior projects from concept through design development and budgeting.

The role requires strong communication skills, CRM experience, and at least two years of inside sales. You will work with a collaborative team to exceed showroom sales goals and build lasting client relationships.

Qualifications

• Bachelor's degree or equivalent preferred.
• Experience with Salesforce or other CRM systems.
• Minimum of two years inside sales experience and order processing.

Responsibilities

• Engage with clients in person, by phone, email and online platforms to understand needs.
• Collaborate on interiors projects including design development and budgets.
• Resolve customer concerns to ensure a positive experience.
• Create detailed sales quotes with pricing and timely follow-up.
• Use Salesforce to maintain records of communications, quotes and interactions.
• Strive to achieve and exceed showroom sales goals.
• Collaborate to generate new clients and cultivate sales.

Skills

Communication skills

Customer focus

Education

Bachelor's degree or equivalent

Tools

Salesforce

Microsoft Office

CRM software

Job description

Position: Inside Sales Representative

Reports to: Studio Manager

Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It's not just what we do but what we love.

We are looking for a dynamic individual with strong communication skills, a passion for luxury products and an ability to thrive in a customer-focused environment in our beautiful Boston Studio.

Key Responsibilities

• Engage with potential and existing clients in person, via phone, email and online platforms to understand their needs and preferences.
• Collaborate on interiors projects, including client needs, conceptual and schematic design, design development, and management of budgets and schedules.
• Resolve customer concerns regarding products and services to ensure a positive customer experience
• Create detailed and accurate sales quote detailing selected products, quantities, and pricing, presenting timely and professionally, with appropriately timed client follow-up.
• Using Salesforce, maintain accurate records of all communications, quotes and client interactions.
• Strive to achieve and exceed sales goals given by showroom
• Collaborate as a team to generate new clients and cultivate sales

Qualifications

• Bachelor's degree or equivalent preferred
• Intermediate level knowledge of Microsoft Suite - Word/Excel/Powerpoint
• Microsoft Outlook - Inbox Management
• Experience in Salesforce a plus, or other CRM system
• Minimum of two years of inside sales experience, order processing, payment deposits
• Excellent communication skills, written and verbal
• Physical Requirements- must be able to lift and move up to 10#
• Sitting, standing and walking throughout the day

Benefit Offerings Include

• Paid Time off of 15 days per year, accrued bi-weekly
• Eight Sick Days Per Year
• 11 Paid Holidays
• Paid Parental Leave
• Medical, Dental and Vision Insurance, including HDHP with HSA
• 401k Retirement Plan with Bi-Weekly Company Match
• Company Paid Life Insurance and Long-term Disability Insurance
• Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
• Employee Assistance Program

Perennials and Sutherland participates in E-Verify and is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information, military/veteran status or other characteristics protected by law.

Whether it's the executive who offers visionary leadership, or the sales professional who won't settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the "right" people are our greatest asset. We offer careers for smart, creative, high energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague.

Perennials and Sutherland, LLC employees enjoy a vibrant office culture, welcoming and inclusive executive team, and fantastic work-life balance.