Luxury In-Room Dining Concierge

Four Seasons; Santa Fe (NM); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Free stays

Global growth opportunities

Employee meals

Free employee parking

Training & development

Medical benefits

401(k)

Job summary

Four Seasons Rancho Encantado Santa Fe is seeking a Regular Full-Time Room Service Server to join our luxury resort team. You will greet guests, take orders, and deliver meals with a polished, authentic service style in a high-end setting.

We value hospitality pros who connect with guests, maintain impeccable standards, and work well within a team. The role requires flexible scheduling including evenings, weekends, and holidays; training and development are provided.

Qualifications

• 1+ years of service industry experience in Food & Beverage, preferably in a luxury hospitality environment.
• Current New Mexico Alcohol Serve and Food Handler certifications.
• Ability to lift/carry up to 30 lbs.
• Ability to walk up and down stairs.
• Ability to drive a golf cart.
• Flexible schedule – evenings, weekends, nights and holidays.

Responsibilities

• Answer guest calls, take orders and requests, and prepare trays with a strong attention to detail and professionalism.
• Act as a confident problem solver in guest and team interactions, delivering exceptional hospitality in MICROS system operations.
• Deliver orders accurately and in a timely manner, using your genuine personality to create memorable in-room dining experiences.
• Maintain a high standard of cleanliness and organization in the IRD area, including inventory management.
• Adapt quickly to change and multitask effectively, supporting the IRD team and other F&B outlets as needed.

Skills

Customer service

Hospitality

Communication

Team player

Education

Alcohol Serve Certification (NM)

Food Handler Certification (NM)

Tools

MICROS system

Job description

Four Seasons Rancho Encantado Santa Fe is seeking a Regular Full-Time Room Service Server to join our luxury resort team. You will greet guests, take orders, and deliver meals with a polished, authentic service style in a high-end setting.

We value hospitality pros who connect with guests, maintain impeccable standards, and work well within a team. The role requires flexible scheduling including evenings, weekends, and holidays; training and development are provided.