Luxury Banquet Lead - Events & Service

Four Seasons; Santa Fe (NM); On-site; USD 48,000 - 70,000; Full time

Job summary

Four Seasons Resort Rancho Encantado Santa Fe is seeking a Regular Full-Time Banquet Captain to lead banquet service and deliver luxury guest experiences. You will coordinate events, supervise staff, and ensure flawless execution of weddings, conferences, and private functions.

Qualified candidates have 2+ years supervisory banquet experience, are able to work evenings and weekends, hold New Mexico Food Handler and Alcohol Server certifications, and can stand, lift up to 30 lbs, maintaining high

Qualifications

• 2+ years of supervisory banquet service experience.
• Flexible schedule—ability to work evenings, weekends, and holidays.

Responsibilities

• Use your genuine, authentic personality as the primary point of contact for all banquet events, ensuring smooth coordination and exceptional execution.
• Anticipate guest needs and take thoughtful action to create memorable experiences.
• Maintain clear, open communication with in-house group contacts to support seamless events.
• Remain attentive and actively engaged with all operational departments, including Catering, Conference Services, and Kitchen teams.
• Act as a confident, solutions-focused problem solver, delivering high-level hospitality and accommodating special requests.

Skills

Hospitality leadership

Guest connection

Attention to detail

Organizational skills

Multitasking

Job description

Four Seasons Resort Rancho Encantado Santa Fe is seeking a Regular Full-Time Banquet Captain to lead banquet service and deliver luxury guest experiences. You will coordinate events, supervise staff, and ensure flawless execution of weddings, conferences, and private functions.

Qualified candidates have 2+ years supervisory banquet experience, are able to work evenings and weekends, hold New Mexico Food Handler and Alcohol Server certifications, and can stand, lift up to 30 lbs, maintaining high