Luxury Housekeeping Manager – Lead Guest Experience

Shopping Center Management D B A Turnberry Associates; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Turnberry Associates is seeking a Housekeeping Manager in Nashville, TN to lead guest room and public area cleaning, supervise staff, and support the Director of Housekeeping with daily operations. You will hire, train, and schedule internal guests, ensure brand standards, and partner with Engineering and Front Desk to guarantee timely, high-quality service.

The role requires strong computer skills, experience with PMS and payroll systems, and a professional demeanor suitable for a luxury

Qualifications

• Demonstrated proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Experience with property management and labor software preferred.
• Strong communication and leadership abilities required.

Responsibilities

• Oversee housekeeping operations across guest rooms, public areas, and back of house.
• Assist in budgeting, staffing, training, and performance management.
• Coordinate with Front Desk and Engineering to maintain standards.

Skills

MS Office

Excel

Communication

Budgeting

Digital tools

Education

High School education or Equivalent

Tools

PMS (Property Management System)

Labor management software

Payroll systems

Service optimization tools

Inventory management applications

Job description

Turnberry Associates is seeking a Housekeeping Manager in Nashville, TN to lead guest room and public area cleaning, supervise staff, and support the Director of Housekeeping with daily operations. You will hire, train, and schedule internal guests, ensure brand standards, and partner with Engineering and Front Desk to guarantee timely, high-quality service.

The role requires strong computer skills, experience with PMS and payroll systems, and a professional demeanor suitable for a luxury