Luxury Housekeeping Attendant – Boutique Hotel

Kessler Collection; Saint Augustine (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Casa Monica Resort and Spa, Autograph Collection, part of Kessler Hotels, seeks a House Attendant in St. Augustine, FL. The role focuses on maintaining cleanliness in assigned areas and rooms, and delivering items to guestrooms to ensure guest comfort.

Responsibilities include floor care, carpet and furniture upkeep, luggage assistance, and supporting emergency procedures while maintaining high standards of guest satisfaction. A strong work ethic and reliable teamwork are essential.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Education

High School diploma or equivalent

Job description

Casa Monica Resort and Spa, Autograph Collection, part of Kessler Hotels, seeks a House Attendant in St. Augustine, FL. The role focuses on maintaining cleanliness in assigned areas and rooms, and delivering items to guestrooms to ensure guest comfort.

Responsibilities include floor care, carpet and furniture upkeep, luggage assistance, and supporting emergency procedures while maintaining high standards of guest satisfaction. A strong work ethic and reliable teamwork are essential.