Luxury Hotel Server – San Francisco Guest Experience Lead

Starlite; San Francisco (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Generous PTO

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Disability Insurance

Supplemental Life Insurance

Job summary

The Beacon Grand in San Francisco is seeking a friendly Server to deliver prompt, courteous service in line with company standards and to help create a welcoming guest experience.

You will greet guests, describe menu items, take orders, enter them into Micros POS, serve drinks and meals, handle payments, balance cash, and maintain a clean, organized station. California alcohol age rules apply; flexibility for evenings and weekends is required.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication skills in English, both verbal and written.
• Must meet the minimum age requirement to serve alcohol in California.
• Ability to stand, walk, and carry trays for extended periods.

Responsibilities

• Greet and serve guests in a warm, professional, and efficient manner.
• Answer questions about menu items, describe ingredients, and make recommendations.
• Take orders, enter them into the Micros POS, and ensure timely delivery.
• Serve alcoholic beverages responsibly and in compliance with laws and policies.
• Handle payments, balance cash, and prepare cash drops.
• Maintain a clean, organized station and reset tables as needed.
• Collaborate with bartenders, hosts, kitchen staff, and management for smooth service.
• Present a professional appearance and adhere to uniform and grooming standards.

Skills

Strong communication

Cash handling

Customer service

Hospitality mindset

Tools

POS system (Micros)

Job description

The Beacon Grand in San Francisco is seeking a friendly Server to deliver prompt, courteous service in line with company standards and to help create a welcoming guest experience.

You will greet guests, describe menu items, take orders, enter them into Micros POS, serve drinks and meals, handle payments, balance cash, and maintain a clean, organized station. California alcohol age rules apply; flexibility for evenings and weekends is required.