Starlite Server

Starlite; San Francisco (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Generous PTO

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Disability Insurance

Supplemental Life Insurance

Job summary

The Beacon Grand in San Francisco is seeking a friendly Server to deliver prompt, courteous service in line with company standards and to help create a welcoming guest experience.

You will greet guests, describe menu items, take orders, enter them into Micros POS, serve drinks and meals, handle payments, balance cash, and maintain a clean, organized station. California alcohol age rules apply; flexibility for evenings and weekends is required.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication skills in English, both verbal and written.
• Must meet the minimum age requirement to serve alcohol in California.
• Ability to stand, walk, and carry trays for extended periods.

Responsibilities

• Greet and serve guests in a warm, professional, and efficient manner.
• Answer questions about menu items, describe ingredients, and make recommendations.
• Take orders, enter them into the Micros POS, and ensure timely delivery.
• Serve alcoholic beverages responsibly and in compliance with laws and policies.
• Handle payments, balance cash, and prepare cash drops.
• Maintain a clean, organized station and reset tables as needed.
• Collaborate with bartenders, hosts, kitchen staff, and management for smooth service.
• Present a professional appearance and adhere to uniform and grooming standards.

Skills

Strong communication

Cash handling

Customer service

Hospitality mindset

Tools

POS system (Micros)

Job description

Description

The Beacon Grand is quintessential San Francisco, symbolizing progressive thinking while also celebrating its storied heritage. Launched during the Prohibition Era as the Sir Francis Drake, the fully renovated hotel offers today's travelers a new way to visit San Francisco. Its 418 rooms and thoughtful shared spaces bring modern design to life with restored architectural details. Guests are looked after by the hotel's novel Social Hosts, who create a warm, convivial atmosphere as they facilitate stays that are personally tailored, unique, and full of discovery. Inside, visitors and locals mix and mingle in the communal living room and lively gathering spot, The Post Room and the iconic Starlite (coming early 2024). With everything from walkable shops and restaurants to cable cars outside the front door, the central and connected Union Square location is the perfect home base for exploring San Francisco.

We are actively searching for a Server

Job Summary

The Server is responsible for providing prompt, courteous, and knowledgeable service to all guests in accordance with company standards, while supporting overall guest satisfaction and revenue goals.

• Greet and serve guests in a warm, professional, and efficient manner.
• Answer guest questions regarding menu items; accurately describe ingredients, preparation methods, and portions, and make informed recommendations.
• Take food and beverage orders, enter them accurately into the POS system, and ensure timely delivery.
• Serve alcoholic beverages responsibly and in compliance with all state and local laws and company policies.
• Handle all payments accurately: add, subtract, multiply, and divide to process checks, provide correct change, balance cash, and prepare cash drops.
• Operate the Point of Sale system (Micros preferred) or similar with accuracy and efficiency.
• Maintain a clean and organized station and ensure tables and service areas are properly set and reset.
• Adapt to changing situations, guest volumes, and guest needs while maintaining a calm, friendly, and professional demeanor.
• Collaborate and communicate effectively with bartenders, hosts, kitchen staff, and management to ensure smooth service and guest satisfaction.
• Present a professional appearance and adhere to uniform and grooming standards, including slip-resistant footwear.
• Uphold all company policies, health and safety standards, and service standards at all times.

Qualifications

• Prior serving or hospitality experience in a lounge, bar, or restaurant preferred.
• Strong communication skills in English, both verbal and written.
• Basic math skills to accurately handle cash and payments.
• Experience with a POS system (Micros preferred) is a plus.
• Must meet the minimum age requirement to serve alcohol in California.
• Ability to stand, walk, and carry trays or items for extended periods.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Positive attitude, strong work ethic, and a genuine passion for hospitality.

Company Benefits

• Generous Paid Time Off plan, up to five weeks per year
• PTO eligibility for part-time employees
• Medical, Dental, and Vision Insurance after 30 days of service
• 401(k) Retirement Plan with company match
• Company-paid Basic Life Insurance and Accidental Death & Dismemberment
• Voluntary Short-Term Disability (STD) and Long-Term Disability (LTD)
• Voluntary Supplemental Life Insurance and Accidental Death & Dismemberment
• Voluntary Critical Illness, Accident Insurance, and Hospital Indemnity

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.