Luxury Hotel Restaurant Supervisor

Pyramid Global Hospitality; North Carolina; On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

401k with company match

Bonus programs

Job summary

Pyramid Global Hospitality's StateView Hotel in North Carolina is seeking a Restaurant Supervisor to lead the Food & Beverage team in a luxury, full-service setting. You will drive guest satisfaction, coach staff, and ensure standards of service, quality, and cost control align with our brand.

This role requires previous restaurant experience in a luxury hotel or resort, strong organizational skills, and the ability to make quick decisions in high-pressure situations.

Qualifications

• Previous experience working at a Restaurant in a luxury hotel and or full service resort.
• Knowledge of Micros.
• Ability to make quick decisions in high stress situations.
• Excellent customer service skills.Pleasant and positive personality.
• Well organized.

Responsibilities

• Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.
• Supply information about the capabilities and programs to other departments and clients or potential clients.
• Respond to needs and requests of guests and potential guests.
• Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.
• Implement effective cost controls for food, beverage and labor.
• Utilize the systems for inventory, receiving and product utilization (product cost).
• Lead by following the standards of productivity for food & beverage personnel.
• Create a comfortable atmosphere to encourage committed and loyal employees.
• Assist with hiring and training programs for food and beverage personnel.
• Assist in the other Food and Beverage outlets in whatever capacity needed.

Skills

Hospitality experience

Decision making

Customer service

Organized

Tools

Micros

Job description

Pyramid Global Hospitality's StateView Hotel in North Carolina is seeking a Restaurant Supervisor to lead the Food & Beverage team in a luxury, full-service setting. You will drive guest satisfaction, coach staff, and ensure standards of service, quality, and cost control align with our brand.

This role requires previous restaurant experience in a luxury hotel or resort, strong organizational skills, and the ability to make quick decisions in high-pressure situations.