Luxury F&B Supervisor: Lead Service & Cost Control

BENCHMARK; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

On-site wellness programs

Local discounts

Employee rates

Job summary

Pyramid Global Hospitality, including Hammock Beach Golf Resort & Spa, is seeking a Food and Beverage Supervisor to lead a luxury operation. You will guide teams, maintain high service standards, and drive cost controls in a premium resort setting.

The role emphasizes guest satisfaction, staff development, and collaboration across departments to deliver first-class dining experiences for guests and events hosted at the property.

Qualifications

• Experience leading teams in hospitality leadership roles.
• Strong customer service skills with a guest-first approach.
• Ability to make quick decisions in high-stress environments.

Responsibilities

• Assist in providing the leadership required to achieve fiduciary and quality goals for the Food and Beverage operation.
• Ensure the effective and efficient operation of all facets of the Food and Beverage operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.
• Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.
• Supply information about the capabilities and programs to other departments and clients or potential clients.
• Respond to needs and requests of guests and potential guests.
• Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.
• Implement effective cost controls for food, beverage and labor.
• Utilize the systems for inventory, receiving and product utilization (product cost).
• Lead by following the standards of productivity for food & beverage personnel.
• Create a comfortable atmosphere to encourage committed and loyal employees.
• Assist with hiring and training programs for food and beverage personnel.
• Assist in the other Food and Beverage outlets in whatever capacity needed.

Skills

Leadership

Customer service

Decision making

Team management

Organization

Tools

Micros

Job description

Pyramid Global Hospitality, including Hammock Beach Golf Resort & Spa, is seeking a Food and Beverage Supervisor to lead a luxury operation. You will guide teams, maintain high service standards, and drive cost controls in a premium resort setting.

The role emphasizes guest satisfaction, staff development, and collaboration across departments to deliver first-class dining experiences for guests and events hosted at the property.