Luxury Hotel F&B Outlet Manager

Omni Hotels & Resorts; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

Omni William Penn Hotel in Pittsburgh seeks a Restaurant Manager to oversee daily restaurant operations, ensuring exceptional guest experiences and top-tier service, quality, and cleanliness. You will supervise staff, manage financial duties, and foster a positive, team-oriented environment.

Responsibilities include leading pre-shift meetings, overseeing seating and reservations, maintaining brand standards, and coaching staff to deliver consistent service excellence in a high-end setting.

Qualifications

• Experience in restaurant or F&B management, preferably in a hotel or upscale dining environment.
• Strong leadership, organizational, and communication skills.
• Proven ability to manage guest relations with professionalism and diplomacy.
• Proficiency with point-of-sale systems, scheduling, and basic administrative tools.

Responsibilities

• Lead daily pre-shift meetings to prepare and motivate service staff.
• Supervise dining operations, ensuring attentive, efficient service at all times.
• Monitor guest interactions to guarantee satisfaction and resolve complaints promptly.
• Ensure seamless communication between front-of-house, kitchen, stewarding, and bar teams.
• Recruit, train, and mentor associates to deliver outstanding service and uphold standards.

Skills

Leadership

Operations management

Staff training

Guest relations

Budgeting

Education

Hotel/F&B management experience preferred

Tools

POS systems

Scheduling software

Job description

Omni William Penn Hotel in Pittsburgh seeks a Restaurant Manager to oversee daily restaurant operations, ensuring exceptional guest experiences and top-tier service, quality, and cleanliness. You will supervise staff, manage financial duties, and foster a positive, team-oriented environment.

Responsibilities include leading pre-shift meetings, overseeing seating and reservations, maintaining brand standards, and coaching staff to deliver consistent service excellence in a high-end setting.