Luxury Hotel Doorman

Tier1usa; Nashville (TN); On-site; USD 7,000 - 10,000; Full time

Benefits offered by this job

Growth Opportunities

Paid training

Free company uniform

Base pay $7.25 with tips $17+/hr

401k

Paid time off

Job summary

Tier1usa is seeking a Doorman to create a welcoming atmosphere at our hotel locations in Nashville, TN. This role involves greeting guests, managing their vehicles, and ensuring a smooth parking operation.

The ideal candidate should possess a high school diploma or GED, be physically capable of lifting at least 75 pounds, and have strong communication skills. The position offers potential growth opportunities, paid training, and competitive pay structure.

Qualifications

• Ability to speak, read, and comprehend the English language.
• Willingness to work in varying weather conditions.
• Hotel industry experience preferred but not required.

Responsibilities

• Greet and assist guests; manage traffic flow.
• Maintain knowledge of daily activities and hotel features.
• Handle guest complaints and ensure satisfaction.

Skills

Communication skills

Ability to lift 75 pounds

Team building

Interpersonal skills

Education

High school diploma or GED

Job description

Job Type: Customer service plus operations

Highlights

• High school diploma or GED required
• Ability to lift, push, and pull at least 75 pounds

Benefits of joining the LAZ Parking Family

• Growth Opportunities
• Paid training
• Free company uniform
• Pay Cards
• We partner with Payactiv
• Base pay $7.25 with tips $17+/hr

Additional Full-Time Benefits

• 401k
• Paid time off
• Short Term & Long Term Disability
• AND MORE

The Spirit of the Position

The Doorman greets and creates a welcoming atmosphere for our customers and clients at our hotel locations.

Responsibilities

• Maintain knowledge of scheduled daily activities
• Daily arrivals/departures
• Features and services provided by the hotel
• Hours of operation for each outlet
• Assist guests and visitors into and out of their vehicles.
• Greet arriving guests/visitors; bid farewell to departing guests/visitors
• Communicate parking procedures to guests/visitors
• Assist guests with loading/unloading luggage into and out of their vehicles
• Provide legible claim tickets to guests/visitorsTransport guests’ luggage from the hotel entrance area to the designated Bell area
• Provide guest with directions to the reception desk area
• Relay accurate directions to guests/visitors on inquiries regarding destinations within the local area
• Maintain accurate knowledge of local attractions and attractions to recommend for guest inquiries
• Secure taxis/transportation for guests/visitors.
• Monitor and direct traffic activity of taxis, limousines, and hotel/restaurant guests’ vehicles, ensuring a smooth and efficient flow.
• Ensure that all driveways are kept clear and that vehicles are not parked or left standing in illegal spaces
• Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• Successful completion of the training/certification process
• Ensure all specific hotel standards are met and exceeded
• Maintaining an immaculate work environment, including glass doors, all brass appointments, cigarette butts, ash urns, etc.

Education

• High school diploma or GED required.

Experience

• Hotel industry experience is preferred but not required.
• Parking industry experience is preferred but not required.

Skills

• Ability to communicate professionally and effectively
• Ability to speak, read, and comprehend the English language
• Must be open to feedback, differing opinions, and other points of view
• Demonstrates a sense of urgency and timeliness
• Demonstrate the ability to seek
• Excellent team building and interpersonal skills

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc
• Ability to lift, push, and pull at least 75 pounds
• Ability to stand, walk, and run for extended periods
• Ability to bend, stoop, squat, and lift frequently throughout a shift

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status

Non-Exempt

Equal Opportunity Employer

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.

E-Verify

This Employer participates in E-Verify.