Luxury Hotel Convention Services Manager

The Crescent Hotels Group; Owings Mills (MD); On-site; USD 65,000 - 67,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Advancement opportunities

Training & development

Employee discounts

Job summary

Crescent Hotels & Resorts is seeking a Hotel Convention Services Manager to orchestrate flawless events and conventions, from initial client briefings to on-site execution. You will lead cross-functional coordination with catering, AV, and housekeeping to deliver memorable guest experiences.

The role emphasizes strong organizational skills, year-round availability, and a passion for hospitality. Competitive salary plus benefits and career growth opportunities are offered.

Qualifications

• 2-3 years of experience in hotel event planning or convention services
• Strong knowledge of event planning and execution processes including logistics and AV
• Excellent organizational and time-management skills
• Great communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Attention to detail and guest-focused service
• Proficiency in event management software and Microsoft Office Suite
• Willingness to work evenings, weekends and holidays

Responsibilities

• Collaborate with clients to understand event objectives and requirements
• Develop customized proposals with budgets, timelines and layouts
• Coordinate with hotel departments for seamless event execution
• Provide exceptional customer service and address inquiries
• Conduct site visits and pre-event meetings to align details
• Oversee setup and breakdown of event spaces
• Manage event budgets and monitor costs for savings
• Anticipate and resolve operational issues during events
• Stay updated on industry trends to enhance guest experience

Skills

Event management software

Microsoft Office Suite

Job description

Crescent Hotels & Resorts is seeking a Hotel Convention Services Manager to orchestrate flawless events and conventions, from initial client briefings to on-site execution. You will lead cross-functional coordination with catering, AV, and housekeeping to deliver memorable guest experiences.

The role emphasizes strong organizational skills, year-round availability, and a passion for hospitality. Competitive salary plus benefits and career growth opportunities are offered.