Luxury Hotel Concierge: Create Guest Experiences

UCF Hotel Venture; New York (NY); On-site; USD 42,000 - 53,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) & company match

Paid time off

Job summary

Loews Regency New York Hotel on Park Avenue seeks an engaging Concierge to deliver personalized guest experiences and anticipates needs with proactive service.

You will guide guests to local attractions, arrange dining and entertainment, and maintain a welcoming lobby presence while upholding Loews standards.

Ideal candidates have hospitality experience, strong communication, and the ability to multitask in a fast-paced environment in New York.

Qualifications

• Minimum of one year guest service experience in hotel hospitality preferred.
• Concierge certification or certification is a plus.
• Experience with Opera PM or similar PMS is preferred.

Responsibilities

• Greet guests warmly and provide personalized service to enhance their stay.
• Provide information on hotel amenities, local attractions, and dining options.
• Coordinate dining, theater, tours, transport, and special arrangements for guests.
• Assist with special requests and proactively anticipate guest needs.
• Maintain concierge desk and update local resources for guest recommendations.

Skills

Guest service

Communication

Multitasking

Education

High School Diploma or equivalent

Tools

Opera Property Management System

Job description

Loews Regency New York Hotel on Park Avenue seeks an engaging Concierge to deliver personalized guest experiences and anticipates needs with proactive service.

You will guide guests to local attractions, arrange dining and entertainment, and maintain a welcoming lobby presence while upholding Loews standards.

Ideal candidates have hospitality experience, strong communication, and the ability to multitask in a fast-paced environment in New York.