Luxury Hotel Concierge: Create Unforgettable Stays

Loews Regency NY Operating LLC; New York (NY); On-site; USD 42,000 - 53,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid sick days

Paid vacation

Paid holidays

Training & development

Tuition reimbursement

Pet insurance

Free meals

Team member rates

Employee discounts

Job summary

Loews Regency New York Hotel on Park Avenue is seeking a warm, proactive Concierge to be the heartbeat of the guest experience. You will deliver personalized service, anticipate needs, and arrange dining, entertainment, and transportation to create memorable stays.

Ideal candidates include hospitality enthusiasts with strong communication, multitasking, and team-player skills. The role supports a luxury guest experience at a premier Upper East Side property.

Qualifications

• High School Diploma or relevant work experience required.
• Minimum of one year guest service experience in hotel hospitality preferred.
• Certification for Concierge Professional preferred.

Responsibilities

• Greet guests warmly and professionally, setting the tone for an exceptional stay.
• Provide detailed information about hotel amenities, services, and local attractions.
• Make dining, theater, tour, travel, and other arrangements tailored to guest preferences.
• Assist with transportation, childcare, and other special requests.
• Research and provide timely, personalized recommendations to enhance the guest experience.

Skills

Hospitality

Problem solving

Communication

Multitasking

Team player

Veterans support

Education

High School Diploma

Tools

Opera System

Job description

Loews Regency New York Hotel on Park Avenue is seeking a warm, proactive Concierge to be the heartbeat of the guest experience. You will deliver personalized service, anticipate needs, and arrange dining, entertainment, and transportation to create memorable stays.

Ideal candidates include hospitality enthusiasts with strong communication, multitasking, and team-player skills. The role supports a luxury guest experience at a premier Upper East Side property.