Luxury Hotel Bellperson – Guest Services & Concierge

Royal-Park-Hotel; Rochester (MI); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Dental & Vision Coverage

Descripción de la vacante

Royal Park Hotel in Rochester, Michigan, is seeking a courteous Bellperson to welcome guests, assist with luggage, and share information about local attractions and hotel amenities. You will escort guests to rooms, deliver messages and packages, and help coordinate transportation, contributing to a polished, high-end guest experience in a boutique setting.

This role is part of a luxury property within Davidson Hospitality Group, offering a collaborative work culture and growth opportunities

Formación

• One year prior Guest Services/Bell experience preferred.
• Valid CDL license where applicable.
• Familiarity with local area and attractions.
• Read, write and speak English fluently.
• Ability to communicate effectively with the public and other employees.

Responsabilidades

• Greet guests with a warm and friendly demeanor upon arrival.
• Assist guests with their luggage, ensuring prompt and efficient service.
• Provide information about hotel amenities, services, and local attractions.
• Escort guests to their rooms, explaining the features and facilities.
• Deliver messages, packages, and other items to guest rooms.
• Coordinate transportation arrangements for guests as requested.
• Maintain a neat and organized lobby area.
• Anticipate and fulfill guests' needs to ensure a memorable stay.

Conocimientos

Guest Services Experience

English Fluency

Luggage Handling

Descripción del empleo

Royal Park Hotel in Rochester, Michigan, is seeking a courteous Bellperson to welcome guests, assist with luggage, and share information about local attractions and hotel amenities. You will escort guests to rooms, deliver messages and packages, and help coordinate transportation, contributing to a polished, high-end guest experience in a boutique setting.

This role is part of a luxury property within Davidson Hospitality Group, offering a collaborative work culture and growth opportunities