Bellperson

Royal Park Hotel; Rochester (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Teledoc

Job summary

Royal Park Hotel in Rochester, MI seeks a energetic Bellperson to welcome guests, assist with luggage, and provide information on hotel amenities and local attractions. You will escort guests to rooms, deliver items, and coordinate transportation while maintaining a polished lobby area and high standards of service.

Preferred candidates have 1 year of guest services/bell experience, fluent English, and knowledge of the local area.

Qualifications

• One year prior Guest Services/Bell experience preferred.
• Read, write and speak English fluently.
• Familiarity with local area and attractions.

Responsibilities

• Greet guests with a warm and friendly demeanor upon arrival.
• Assist guests with their luggage, ensuring prompt and efficient service.
• Provide information about hotel amenities, services, and local attractions.
• Escort guests to their rooms, explaining the features and facilities.
• Deliver messages, packages, and other items to guest rooms.
• Coordinate transportation arrangements for guests as requested.
• Maintain a neat and organized lobby area.
• Anticipate and fulfill guests' needs to ensure a memorable stay.

Skills

Customer service

Communication

Hospitality

English fluent

Job description

Property Description

Royal Park Hotel, located in the charming town of Rochester, Michigan, is a luxury boutique hotel offering a sophisticated and upscale work environment. As a job applicant, joining the team at Royal Park Hotel means being part of a prestigious hotel known for its elegant accommodations, exceptional service, and picturesque riverfront location. The hotel offers a range of employment opportunities, from guest services to culinary and event planning, providing a diverse and rewarding career path. Royal Park Hotel is committed to creating a refined and professional work culture that values excellence, attention to detail, and personalized guest experiences. Employees can expect to work in a supportive and collaborative environment, where they can showcase their skills, contribute to a high-end guest experience, and be part of a team that strives for perfection. Joining the team at Royal Park Hotel presents a unique opportunity to be part of an esteemed hotel that epitomizes luxury, elegance, and impeccable hospitality.

Overview

Are you a vibrant and customer-oriented individual who loves creating exceptional experiences? Join our team as a Bellperson and become an integral part of our guests' memorable stays. With your high energy, enthusiasm, and impeccable service skills, you'll assist guests with their luggage, provide information about our hotel's amenities and local attractions, and ensure a warm and welcoming atmosphere. Take this opportunity to shine in a dynamic and rewarding hospitality environment.

Key Responsibilities:

• Greet guests with a warm and friendly demeanor upon arrival
• Assist guests with their luggage, ensuring prompt and efficient service
• Provide information about hotel amenities, services, and local attractions
• Escort guests to their rooms, explaining the features and facilities
• Deliver messages, packages, and other items to guest rooms
• Coordinate transportation arrangements for guests as requested
• Maintain a neat and organized lobby area
• Anticipate and fulfill guests' needs to ensure a memorable stay

Join our team as a Bellperson and be part of our commitment to delivering exceptional guest experiences.

Qualifications

• One year prior Guest Services/Bell experience preferred
• Valid CDL license where applicable
• Familiarity with local area and attractions
• Read, write and speak English fluently
• Ability to communicate effectively with the public and other employees

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.