Luxury Holiday Sales Associate: Client Experience Champion

Samsonite International S.A.; City of White Plains (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sick time

Employee Discount

Employee Assistance Program (EAP)

Job summary

TUMI is seeking a Holiday Sales Associate to join our Retail team. You will create a client experience reflecting the brand ethos and drive sales through outstanding service. The role requires passion for luxury, travel, fashion, and lifestyle markets, with opportunities to grow within a dynamic environment.

The position emphasizes client service, closing deals, and contributing to a premium in-store experience while adhering to visual standards and company policies.

Qualifications

• Experience in luxury retail or high-end brand environments preferred.
• Ability to meet sales KPIs and targets.
• Comfort with fast-paced retail settings and client-facing roles.

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics.
• Take pride in work and strive for excellence.
• Take responsibility for performance.
• Provide excellent client service and build lasting client relationships.
• Assist with visual merchandising and maintain store standards.
• Collaborate with team, adapt to feedback, and communicate effectively.

Skills

Luxury retail sales

Client relationship building

Sales goal achievement

Strong communication

Tools

POS systems

Retail software

Job description

TUMI is seeking a Holiday Sales Associate to join our Retail team. You will create a client experience reflecting the brand ethos and drive sales through outstanding service. The role requires passion for luxury, travel, fashion, and lifestyle markets, with opportunities to grow within a dynamic environment.

The position emphasizes client service, closing deals, and contributing to a premium in-store experience while adhering to visual standards and company policies.