Luxury Helicopter Flight Coordinator - Operations Lead

Flexjet LLC; Stratford (CT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401K

Health/dental/vision insurance

Disability insurance

Life and AD&D insurance

Tuition reimbursement

Job summary

Flexjet LLC in Stratford, CT is seeking a Flight Coordinator to serve as the central point of contact for Helicopter Flight Operations. You will work with the Director of Operations, pilots, crew, and clients to ensure accurate scheduling and exceptional service.

The role emphasizes attention to detail, adherence to FAA regulations, flight documentation, and collaboration across departments to optimize safety, efficiency, and client experience.

Qualifications

• College degree preferred and 1–3+ years of experience preferred.
• Ability to lead a group of dispatchers and facilitate quick and concise communications at all levels.
• Proficiency in Weather trends and FAA regulations.

Responsibilities

• Oversight of department staff scheduling and assist in the approval of time of requests.
• Assist in scheduling and stacking of trips with emphasis on efficiency and cost reduction.
• Receive trip requests via email and/or phone and build with detail and accuracy.
• Interact with customers internally and externally with a high degree of professionalism.
• Produce various reports for company departments and clients.
• Liaison with Director of Operations and/or Chief Pilot regarding new landing sites and safety policies.
• Process waivers for sporting events.
• Manage flight schedule with efficiency and knowledge of client ownership.
• Partner with the Director of Maintenance for aircraft availability.
• Flight follow all aircraft movements.
• Assist accounting with bill reconciliation.
• Overnight On Call responsibility.
• Crew briefing.
• Monitor crew duty time.
• Secure ground transportation for clients if applicable.
• Communicate aircraft schedule/movements with satellite bases.
• Provide electronic flight documentation to satellite crew members.
• Support a teamwork atmosphere.

Skills

Flight scheduling

Customer service

Team leadership

MS Office

Software proficiency

Education

College degree preferred

Tools

Flight Scheduling software

MS Office

Job description

Flexjet LLC in Stratford, CT is seeking a Flight Coordinator to serve as the central point of contact for Helicopter Flight Operations. You will work with the Director of Operations, pilots, crew, and clients to ensure accurate scheduling and exceptional service.

The role emphasizes attention to detail, adherence to FAA regulations, flight documentation, and collaboration across departments to optimize safety, efficiency, and client experience.