Luxury Guesthouse Engineering and IT Leader

RH; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

RH is seeking a Guesthouse Engineer to oversee physical building and IT operations at RH Guesthouse in New York. The ideal candidate brings extensive hospitality operations experience and leadership to drive excellence in service, privacy, security, and safety.

The role requires hands-on management of facilities and IT systems, with a passion for delivering world-class guest experiences in a luxury brand environment.

Qualifications

• 7 - 10 years experience in the hospitality industry, including 5+ years leading a building facilities team.
• Luxury hospitality experience strongly preferred.
• NYS Certified Pool Operator, FDNY Fire Life and Safety, HVAC, Electrical and Plumbing certifications preferred.
• Expertise in hotel information technology.
• Available to work weekends, holidays, and nights; travel occasionally.
• Multilingual candidates desired.

Responsibilities

• Live Our Vision, Values and Beliefs every day.
• Consistently deliver world-class service to internal and external partners.
• Ensure the highest level of privacy, security, and safety for all associates and guests.
• Demonstrate exceptional communication and complex problem-solving skills.
• Proactively oversee the development and standards of all facilities-related operations.
• Support Guesthouse Leader with attracting, retaining, coaching, and developing a team of associates who dont know what cant be done.

Skills

Building engineering

Hospitality leadership

Communication

Problem-solving

Multilingual

Tools

Hotel IT systems

Job description

RH is seeking a Guesthouse Engineer to oversee physical building and IT operations at RH Guesthouse in New York. The ideal candidate brings extensive hospitality operations experience and leadership to drive excellence in service, privacy, security, and safety.

The role requires hands-on management of facilities and IT systems, with a passion for delivering world-class guest experiences in a luxury brand environment.