Luxury Guest Experience & Office Administrator

Genesis of Schererville; Schererville (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Paid Time Off

Dental/ Vision options

Life Insurance

Job summary

Genesis of Schererville is seeking a polished Guest Experience Coordinator to support daily dealership operations and guest services. You will maintain a welcoming showroom and lounge, manage deposits, and assist with accounting and paperwork in the DMS.

Ideal candidates bring luxury service experience, strong organizational skills, and a customer‑centric mindset. This role blends hospitality with administrative tasks in a fast‑paced, team‑oriented environment.

Qualifications

• Experience serving high‑end or luxury clientele is preferred.
• Experience with cash handling, deposits, and reconciliations is a plus.
• Hospitality, luxury retail, or dealership operations background is beneficial.
• Self‑starter who works independently with strong time management.

Responsibilities

• Serve as the main administrative support for the store.
• Maintain a polished showroom and customer lounge; manage refreshments and displays.
• Reconcile daily credits and assist with monthly accounting tasks.
• Process deposits, organize paperwork in the DMS, and handle customer payments.
• Coordinate inventory, orders, and key control for new vehicle stock.

Skills

Luxury hospitality

Cash handling

Organization

Customer service

Excel

Independent work

Tools

DMS

Job description

Genesis of Schererville is seeking a polished Guest Experience Coordinator to support daily dealership operations and guest services. You will maintain a welcoming showroom and lounge, manage deposits, and assist with accounting and paperwork in the DMS.

Ideal candidates bring luxury service experience, strong organizational skills, and a customer‑centric mindset. This role blends hospitality with administrative tasks in a fast‑paced, team‑oriented environment.