Luxury Guest Experience Concierge

Casa Loma Beach Hotel; Laguna Beach (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Casa Loma Beach Hotel in Laguna Beach, CA, invites you to join a team dedicated to exceptional guest experiences. As a hospitality professional, you will greet guests with warmth, deliver memorable service across lobby, pool, and rooftop venues, and ensure every detail of a guest’s stay is flawless from check-in to departure.

You’ll tailor room orientations and fulfill requests with a flair for genuine hospitality, while coordinating luggage and beach amenities to craft moments that matter for

Qualifications

• High School diploma or equivalent.
• RBS certification and Food Handler’s Card required.

Responsibilities

• Greet guests with warmth and charisma.
• Transform interactions into memorable guest experiences through F&B service in lobby, pool, or rooftop areas.
• Ensure seamless stays from check-in to departure."
• Deliver personalized room orientations and fulfill guest requests with care.
• Coordinate luggage and beach amenities to enhance guest satisfaction.

Skills

Multitasker

Eloquent communicator

Detail-oriented

Physical agility

Education

High School Diploma or equivalent

Job description

Casa Loma Beach Hotel in Laguna Beach, CA, invites you to join a team dedicated to exceptional guest experiences. As a hospitality professional, you will greet guests with warmth, deliver memorable service across lobby, pool, and rooftop venues, and ensure every detail of a guest’s stay is flawless from check-in to departure.

You’ll tailor room orientations and fulfill requests with a flair for genuine hospitality, while coordinating luggage and beach amenities to craft moments that matter for