Luxury Guest Experience Maestro

Marc & Rose Hospitality; Laguna Beach (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Casa Loma Beach Hotel in Laguna Beach, CA is seeking a hospitality professional to elevate guest experiences with warmth, precision, and genuine care. You’ll greet guests, coordinate concierge-style services, and ensure a seamless stay from arrival to departure, while delivering tailored recommendations and attentive follow-through in a luxury setting.

You will manage luggage and beach amenities logistics, orchestrating seamless transitions between lobby, pool, and rooftop scenes, all while

Qualifications

• High school diploma or equivalent required.
• Experience in hospitality or related fields preferred.
• Certifications like RBS and Food Handler’s Card recommended.

Responsibilities

• Greet guests with warmth and charisma during arrivals.
• Transform interactions into memorable experiences with F&B and service.
• Ensure a seamless stay from check-in to departure with attention to detail.
• Deliver personalized room orientations and fulfill guest requests.
• Coordinate luggage and beach amenities, managing logistics smoothly.

Skills

Multitasking

Communication

Attention to detail

Physical agility

Education

High School Diploma or equivalent

Job description

Casa Loma Beach Hotel in Laguna Beach, CA is seeking a hospitality professional to elevate guest experiences with warmth, precision, and genuine care. You’ll greet guests, coordinate concierge-style services, and ensure a seamless stay from arrival to departure, while delivering tailored recommendations and attentive follow-through in a luxury setting.

You will manage luggage and beach amenities logistics, orchestrating seamless transitions between lobby, pool, and rooftop scenes, all while