Luxury Guest Experience Concierge

Genesis of Cherry Hill; Evesham Township (NJ); On-site; USD 21,000 - 32,000; Full time

Job summary

Genesis of Cherry Hill is seeking a highly polished Guest Hospitality Curator to be the first point of contact for all guests entering the dealership. You will ensure every guest is acknowledged, welcomed, and connected with the right team member in a fast-paced luxury retail environment.

Primary duties include greeting guests, identifying visit purpose, and coordinating smooth handoffs to sales, service, or management. A professional appearance and strong communication are essential.

Qualifications

• Experience in customer service or hospitality preferred, especially luxury settings.
• Strong interpersonal and verbal communication skills.
• Ability to engage guests naturally and professionally.
• Situational awareness to recognize guest needs.

Responsibilities

• Greet guests immediately and warmly as they enter the dealership.
• Determine the purpose of each guest visit and guide them to the correct team.
• Notify the appropriate team member of arrivals and hand off guests appropriately.
• Direct service guests and other visitors to the right department or person.

Skills

Customer service

Hospitality

Communication

Multitasking

Professional presence

Job description

Genesis of Cherry Hill is seeking a highly polished Guest Hospitality Curator to be the first point of contact for all guests entering the dealership. You will ensure every guest is acknowledged, welcomed, and connected with the right team member in a fast-paced luxury retail environment.

Primary duties include greeting guests, identifying visit purpose, and coordinating smooth handoffs to sales, service, or management. A professional appearance and strong communication are essential.