Luxury Brand Experience Curator & Guest Ambassador

ADP, Inc.; New York (NY); On-site; USD 37,000 - 41,000; Full time

Job summary

Genesis House in New York, NY is seeking a Curator to deliver highly personalized guest experiences and guide visitors through a curated journey across automotive, cultural, and experiential touchpoints.

This on-site role requires 3+ years in hospitality or guest experience, strong communication, and the ability to build long-term relationships with guests and VIPs. Evening, weekend, and holiday availability is expected.

Qualifications

• 3+ years of experience in hospitality, events, automotive, or guest experience environments.
• Bachelor's degree preferred.
• Strong emotional intelligence and relationship-building skills.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced, dynamic environment.
• Valid driver's license and comfort driving in NYC.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Represent Genesis as a brand ambassador, delivering gracious, personalized guest experiences grounded in Son-nim hospitality.
• Guide guests through a curated journey across Genesis House, spanning automotive, cultural, and experiential touchpoints.
• Share the Genesis brand story, design philosophy, and product portfolio with confidence and authenticity.
• Tailor every interaction to each guest's needs to create meaningful, lasting impressions.
• Build and nurture long-term relationships with guests, owners, and VIP clients.
• Capture guest information and email addresses during on-site interactions to support personalized follow-up and deeper engagement.
• Contribute to KPIs tied to guest engagement, test drives, and lead generation.
• Facilitate test drives and product demonstrations that reflect seamless luxury and operational excellence.
• Support the execution of on-site events, activations, and programming.
• Keep the space guest-ready by upholding luxury presentation standards at all times.
• Collaborate with cross-functional teams to deliver a consistent, elevated guest experience.
• Share guest feedback to inform continuous improvement and innovation.
• Uphold cleanliness, hygiene, safety, and all Genesis House SOPs across guest-facing areas.
• Use the daily time clock accurately and consistently.

Skills

Guest experience

Relationship-building

Communication

Education

Bachelor's degree preferred

Job description

Genesis House in New York, NY is seeking a Curator to deliver highly personalized guest experiences and guide visitors through a curated journey across automotive, cultural, and experiential touchpoints.

This on-site role requires 3+ years in hospitality or guest experience, strong communication, and the ability to build long-term relationships with guests and VIPs. Evening, weekend, and holiday availability is expected.