Luxury Guest Experience Curator

Jackson Dawson; New York (NY); On-site; USD 56,000 - 62,000; Full time

Job summary

Genesis House seeks a Curator who will be the face and voice of our luxury experiential brand in NYC. This hands-on, client-facing role centers on storytelling, cultural engagement, and brand immersion to create memorable guest experiences grounded in Son-nim hospitality.

You will guide guests through a curated journey across automotive, cultural, and experiential touchpoints, share the Genesis brand story, and tailor interactions to each guest's needs while supporting events and VIP engagements.

Qualifications

• 3+ years of experience in hospitality, events, automotive, or guest experience environments.
• Bachelor's degree preferred.
• Strong emotional intelligence and relationship-building skills.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced, dynamic environment.
• Valid driver's license and comfort driving in NYC.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Represent Genesis as a brand ambassador, delivering gracious, personalized guest experiences grounded in Son-nim hospitality.
• Guide guests through a curated journey across Genesis House, spanning automotive, cultural, and experiential touchpoints.
• Share the Genesis brand story, design philosophy, and product portfolio with confidence and authenticity.
• Tailor every interaction to each guest's needs to create meaningful, lasting impressions.
• Build and nurture long-term relationships with guests, owners, and VIP clients.
• Capture guest information and email addresses during on-site interactions to support personalized follow-up and deeper engagement.
• Contribute to KPIs tied to guest engagement, test drives, and lead generation.
• Facilitate test drives and product demonstrations that reflect seamless luxury and operational excellence.
• Support the execution of on-site events, activations, and programming.
• Keep the space guest‑ready by upholding luxury presentation standards at all times.
• Collaborate with cross‑functional teams to deliver a consistent, elevated guest experience.
• Share guest feedback to inform continuous improvement and innovation.
• Uphold cleanliness, hygiene, safety, and all Genesis House Standard Operating Procedures (SOPs) across guest‑facing areas.
• Use the daily time clock accurately and consistently.

Skills

Hospitality experience

Relationship-building

Communication skills

Multitasking

Attention to detail

Education

Bachelor's degree

Job description

Genesis House seeks a Curator who will be the face and voice of our luxury experiential brand in NYC. This hands-on, client-facing role centers on storytelling, cultural engagement, and brand immersion to create memorable guest experiences grounded in Son-nim hospitality.

You will guide guests through a curated journey across automotive, cultural, and experiential touchpoints, share the Genesis brand story, and tailor interactions to each guest's needs while supporting events and VIP engagements.