Luxury Guest Concierge & Front Desk Specialist

Harwood Hospitality Group; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Harwood Hospitality Group in Dallas is looking for a Concierge to enhance the guest experience. The role requires previous experience in a luxury hotel and strong communication skills.

The Concierge will greet guests, manage inquiries, and anticipate needs while maintaining professionalism. This position involves standing for long periods and working effectively in a team environment.

Qualifications

• Previous experience in a Front Desk or Concierge role in a luxury hotel.
• Ability to stand for long periods of time.
• Exceptional communication and written communication skills.

Responsibilities

• Greets guests and provides assistance.
• Manages guest inquiries regarding hotel offerings.
• Anticipates guest needs and responds promptly.

Skills

Exceptional communication skills

Customer/client orientation

Problem-solving skills

Teamwork

Job description

Harwood Hospitality Group in Dallas is looking for a Concierge to enhance the guest experience. The role requires previous experience in a luxury hotel and strong communication skills.

The Concierge will greet guests, manage inquiries, and anticipate needs while maintaining professionalism. This position involves standing for long periods and working effectively in a team environment.