Luxury Hospitality Host — Guest Experience & Service

Te Deseo; Dallas (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Harwood Hospitality Group is seeking a Host in Dallas to greet guests promptly, guide them to tables, and present menus with warmth and courtesy. You will collaborate with management to maintain smooth dining room flow and exceptional guest experiences in a fast-paced luxury setting.

Requirements include at least 2 years in high-volume or luxury dining, fluent English, and availability nights, weekends, and holidays.

Qualifications

• Minimum of 2 years of experience in a high-volume, luxury, or steakhouse environment.
• Ability to speak English fluently and clearly.
• Available to work nights, weekends, and holidays.
• Prior guest-facing hospitality experience preferred.

Responsibilities

• Greet guests upon arrival, lead them to table, and provide menus.
• Answer incoming calls and meet guests’ needs.
• Create floor charts accordingly and assign servers their sections as requested by managers.
• Work with management to ensure each guest is happy and all requests are met.
• Communicate with kitchen and restaurant staff to maintain the efficient flow of the restaurant.
• Relay messages regarding reservations/large parties to bussers, wait staff, kitchen staff, and food runners.
• Assist bartenders in monitoring and coordinating the day-to-day operations of the bar during each shift and ensure all FOH SOPs are duly followed and fully executed.

Skills

Hospitality mindset

Customer service

Multitasking

Professionalism

English fluency

Job description

Harwood Hospitality Group is seeking a Host in Dallas to greet guests promptly, guide them to tables, and present menus with warmth and courtesy. You will collaborate with management to maintain smooth dining room flow and exceptional guest experiences in a fast-paced luxury setting.

Requirements include at least 2 years in high-volume or luxury dining, fluent English, and availability nights, weekends, and holidays.