Upscale Front Desk Concierge – Luxury Residential

Strattonamenities; Dallas (TX); On-site; Part time

Benefits offered by this job

Competitive hourly pay

Supportive and professional work environment

Ongoing training and development

Opportunities for growth within hospitality operations

Job summary

A luxury hospitality company in Dallas is looking for Front Desk Concierges who are professional, personable, and service-oriented. The ideal candidates will have at least two years of experience in hospitality or upscale customer service and possess excellent communication skills. Responsibilities include greeting residents and guests, managing front desk operations, and delivering high-quality service. This role may require working evenings, weekends, and holidays. Growth opportunities and a supportive work environment are offered.

Qualifications

• Minimum of two years of hospitality, customer service, or upscale residential experience preferred.
• Ability to remain calm, courteous, and effective under pressure.
• Neat, polished, and professional appearance required.

Responsibilities

• Greet residents and guests in a warm and professional manner.
• Serve as the primary point of contact at the front desk during assigned shifts.
• Deliver an elevated resident and guest experience through attentive and anticipatory service.
• Monitor lobby activity and security cameras as required.

Skills

Excellent verbal and written communication skills

Strong customer service and interpersonal abilities

Professional demeanor and attention to detail

Strong organizational and multitasking skills

Job description

A luxury hospitality company in Dallas is looking for Front Desk Concierges who are professional, personable, and service-oriented. The ideal candidates will have at least two years of experience in hospitality or upscale customer service and possess excellent communication skills. Responsibilities include greeting residents and guests, managing front desk operations, and delivering high-quality service. This role may require working evenings, weekends, and holidays. Growth opportunities and a supportive work environment are offered.