Luxury Guest Concierge Bellperson

The Charleston Place; Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

The Charleston Place in Charleston, SC invites an attentive PM Bellperson to join our luxury hotel team. You will be the first and last impression for our guests, greeting arrivals, assisting with luggage, escorting guests to rooms, and delivering service with warmth and discretion.

This role requires excellent communication, a polished appearance, knowledge of local attractions and transportation, and the ability to coordinate guest needs, messages, and special requests while upholding our

Qualifications

• Previous experience in a luxury hotel or customer service role preferred.
• Excellent communication and interpersonal skills.
• Polished appearance and professional demeanor.
• Knowledge of hotel property, local attractions, and transportation options.
• Fluency in English; additional languages are an advantage.

Responsibilities

• Greet guests warmly on arrival and departure with courtesy.
• Assist guests with luggage handling during check-in and check-out.
• Escort guests to rooms and explain features and services.
• Deliver messages, packages, or room service discreetly.
• Coordinate guest transportation needs including taxis and valet.
• Maintain lobby and bell desk cleanliness and organization.
• Respond to guest inquiries with directions and local information.
• Assist with group arrivals, departures, and event logistics.
• Maintain confidentiality and security of guest information.

Skills

Excellent communication

Interpersonal skills

English fluency

Professional demeanor

Knowledge of local attractions

Job description

The Charleston Place in Charleston, SC invites an attentive PM Bellperson to join our luxury hotel team. You will be the first and last impression for our guests, greeting arrivals, assisting with luggage, escorting guests to rooms, and delivering service with warmth and discretion.

This role requires excellent communication, a polished appearance, knowledge of local attractions and transportation, and the ability to coordinate guest needs, messages, and special requests while upholding our