Luxury Guest Arrival Concierge

RIVIERA DINING GROUP; Miami (FL); On-site; USD 37,000 - 50,000; Full time

Job summary

Riviera Dining Group is seeking a front entrance host to warmly welcome guests, manage arrivals, and provide information on reservations and venue offerings. The role emphasizes delivering luxury hospitality from arrival to departure and maintaining a polished entrance.

Ideal candidates are service-driven, professional, and capable of multitasking in a high-energy environment, with flexible availability including evenings, weekends, and holidays.

Qualifications

• Experience in a high-volume restaurant or hospitality setting is preferred.
• Excellent customer service, communication, and interpersonal skills.
• Ability to multitask and stay composed in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Greet guests at arrival with warmth and provide directions and information.
• Manage entry, reservations, waitlists, and verify identifications per policies.
• Enforce Riviera Dining Group's Smart Dress Code standards.
• Coordinate guest flow and seating during peak hours.
• Communicate wait times and maintain reservation systems.
• Collaborate with Hosts and leadership to optimize seating.

Skills

Hospitality experience

Customer service

Communication

Multitasking

Professional demeanor

Job description

Riviera Dining Group is seeking a front entrance host to warmly welcome guests, manage arrivals, and provide information on reservations and venue offerings. The role emphasizes delivering luxury hospitality from arrival to departure and maintaining a polished entrance.

Ideal candidates are service-driven, professional, and capable of multitasking in a high-energy environment, with flexible availability including evenings, weekends, and holidays.