Luxury Group Sales Manager — Hybrid/On-Site

Carneros Inn, LLC; Napa (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Carneros Resort and Spa in Napa Valley seeks a Group Sales Manager to drive group business, secure new accounts, and exceed revenue goals for a luxury resort. The role emphasizes relationship-building, strategic planning, and delivering exceptional guest experiences, with occasional remote work flexibility.

The candidate should combine strong sales skills with a deep understanding of luxury hospitality and market dynamics to achieve revenue objectives and maintain brand standards.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Experience in hotel sales, preferably luxury/resort.
• Strong verbal and written communication; ability to negotiate and sell.

Responsibilities

• Solicit and secure new group accounts for the resort.
• Proactively conduct solicitation calls, property tours, and client entertainment.
• Attend to sales goals and contribute to revenue targets.
• Collaborate with Director of Sales and colleagues on group sales plans.
• Develop and nurture relationships with clients and industry contacts.
• Prepare and submit sales reports and forecasts in a timely manner.

Skills

Verbal & written communication

Negotiation & closing

Professional selling skills

Microsoft Office proficiency

Organization & presentation

Driver's license

Education

Bachelor’s degree in Hospitality, Business, or related field

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Carneros Resort and Spa in Napa Valley seeks a Group Sales Manager to drive group business, secure new accounts, and exceed revenue goals for a luxury resort. The role emphasizes relationship-building, strategic planning, and delivering exceptional guest experiences, with occasional remote work flexibility.

The candidate should combine strong sales skills with a deep understanding of luxury hospitality and market dynamics to achieve revenue objectives and maintain brand standards.