Luxury Front Office Supervisor: Guest Experience Leader

1 Hotel Kauai, L.L.C.; Hanalei (HI); On-site; USD 85,000 - 100,000; Full time

Job summary

1 Hotel Kauai, L.L.C. is looking for a Valet and Front Office Supervisor to lead the team responsible for welcoming guests and catering to their needs. The ideal candidate will have at least 2 years of supervisory experience in a luxury hotel setting, demonstrating strong analytical, problem-solving, and interpersonal skills.

This role offers an annual salary between $85,000 and $100,000, plus an incentive bonus. Being part of a diverse and empowered team is a key aspect of our culture.

Qualifications

• Minimum of 2 years’ experience in a Front Office or Valet supervisory role.
• Proficiency in reading, writing, speaking, and understanding English.
• Ability to read and interpret general business periodicals.

Responsibilities

• Oversee the Valet and Front Office team.
• Attend to guests and handle their requests.
• Maintain a diverse range of skills for effective operations.

Skills

Analytical thinking

Problem solving

Interpersonal abilities

Presentation skills

Basic mathematical skills

Education

Bachelor’s degree (B.A.)

Tools

HMS

Job description

1 Hotel Kauai, L.L.C. is looking for a Valet and Front Office Supervisor to lead the team responsible for welcoming guests and catering to their needs. The ideal candidate will have at least 2 years of supervisory experience in a luxury hotel setting, demonstrating strong analytical, problem-solving, and interpersonal skills.

This role offers an annual salary between $85,000 and $100,000, plus an incentive bonus. Being part of a diverse and empowered team is a key aspect of our culture.