Luxury Front Office Manager | Guest Experience Leader

1 Hotel Kauai, L.L.C.; Hanalei (HI); On-site; USD 80,000 - 100,000; Full time

Job summary

1 Hotel Kauai, L.L.C. in Hanalei, Hawaii is seeking a charismatic Front Office Manager to supervise the front office team, ensuring exceptional service for all guests. Responsibilities include managing financial performance and maintaining strong communication across hotel departments.

The ideal candidate will have a minimum of 2 years experience in a supervisory role in an upscale hotel environment, demonstrating strong leadership and effective communication skills. A post-secondary diploma or degree is a plus. The position offers an annual salary of $89,610 plus an incentive bonus.

Qualifications

• Minimum of 2 years experience in a front office supervisory role at an upscale or luxury hotel.
• Strong leadership and effective communication skills required.
• Experience in managing financial performance and guest engagement.

Responsibilities

• Supervise the front office team and ensure exceptional guest service.
• Manage financial performance and communication with other hotel departments.
• Develop high-level service standards across front office operations.

Skills

Leadership

Analytical thinking

Problem solving

Effective communication

Education

Post-secondary diploma or degree

Job description

1 Hotel Kauai, L.L.C. in Hanalei, Hawaii is seeking a charismatic Front Office Manager to supervise the front office team, ensuring exceptional service for all guests. Responsibilities include managing financial performance and maintaining strong communication across hotel departments.

The ideal candidate will have a minimum of 2 years experience in a supervisory role in an upscale hotel environment, demonstrating strong leadership and effective communication skills. A post-secondary diploma or degree is a plus. The position offers an annual salary of $89,610 plus an incentive bonus.