Luxury Hotel Front Office & Valet Supervisor

Starwood Hotels; Princeville (HI); On-site; USD 85,000 - 100,000; Full time

Job summary

Starwood Hotels seeks a skilled supervisor for the Front Office and Valet team at 1 Hotel Hanalei Bay in Hawaii. This role focuses on ensuring an exceptional guest experience by leading a dedicated team and supervising operations. Candidates should have a strong background in hotel operations, a passion for guest service, and at least two years of supervisory experience in a luxury hotel environment.

The position offers a competitive salary of $85,000-$100,000 annually plus incentive bonuses. Join a commitment to a diverse and inclusive workplace that values sustainability and excellent service.

Qualifications

• Minimum of 2 years' experience in a Front Office/Valet supervisory role.
• Ability to read and interpret business procedures and regulations.
• Strong communication skills in English.

Responsibilities

• Supervise the Valet and Front Office team to enhance guest experience.
• Attend to guests' requests and manage team operations.
• Ensure operational compliance with hotel standards.

Skills

Leadership

Guest service

Analytical thinking

Problem solving

Education

Bachelor’s degree

Tools

HMS

Job description

Starwood Hotels seeks a skilled supervisor for the Front Office and Valet team at 1 Hotel Hanalei Bay in Hawaii. This role focuses on ensuring an exceptional guest experience by leading a dedicated team and supervising operations. Candidates should have a strong background in hotel operations, a passion for guest service, and at least two years of supervisory experience in a luxury hotel environment.

The position offers a competitive salary of $85,000-$100,000 annually plus incentive bonuses. Join a commitment to a diverse and inclusive workplace that values sustainability and excellent service.