Luxury Front Office Manager – Nantucket Resort Leader

White Elephant Resorts; Mikas Pond (MA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health, Vision & Dental

Paid Vacation

401(K) Plan

Hotel/Dining Discounts

Job summary

White Elephant Nantucket seeks a hands-on Front Office Manager to oversee daily front office, bell services, concierge and pool/recreation operations year-round. The role requires motivating and mentoring a seasonal management team while maintaining guest relations and maximizing occupancy.

Ideal candidates will have at least 2 years in a similar role, prefer resort experience, and be prepared to commit to a 5-year development plan within a premium hospitality environment.

Qualifications

• Minimum 2 years’ experience in a similar front office role.
• Experience in a resort-style hotel preferred.
• Willing to grow within the organization with a 5-year development plan.

Responsibilities

• Promote professional growth and development of the Front Office team, including seasonal management.
• Create a culture of positivity and optimize operations through scheduling and coaching.
• Foster inter-departmental collaboration and maintain positive guest relations.
• Lead training and participate in company-wide initiatives.

Skills

Hotel operations

Staff leadership

Guest service

Scheduling

Tools

Microsoft Office

Job description

White Elephant Nantucket seeks a hands-on Front Office Manager to oversee daily front office, bell services, concierge and pool/recreation operations year-round. The role requires motivating and mentoring a seasonal management team while maintaining guest relations and maximizing occupancy.

Ideal candidates will have at least 2 years in a similar role, prefer resort experience, and be prepared to commit to a 5-year development plan within a premium hospitality environment.