Luxury Front Desk Supervisor | Guest Experience Leader

The Highland Dallas; Spokane (WA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Tuition Reimbursement

Job summary

The Highland Dallas is seeking a Front Desk Supervisor in Spokane, Washington. In this role, you'll supervise front desk operations and lead a customer-focused team to ensure unparalleled guest experiences.

Ideal candidates will have prior experience in a front desk position, strong leadership skills, and a passion for providing exceptional service. The hotel values professional growth and development for its team members, making it a great place for career advancement in hospitality.

Qualifications

• Prior cash handling experience necessary.
• Six months Front Desk experience required.
• Ability to communicate effectively with the public and other Team Members.

Responsibilities

• Supervise front desk operations, including check-in, check-out, and guest services.
• Lead and motivate the front desk team to provide exceptional customer service.
• Handle guest inquiries, concerns, and special requests professionally.

Skills

Customer service

Leadership

Cash handling

Strong computer skills

Education

High School graduate or G.E.D. equivalent

Job description

The Highland Dallas is seeking a Front Desk Supervisor in Spokane, Washington. In this role, you'll supervise front desk operations and lead a customer-focused team to ensure unparalleled guest experiences.

Ideal candidates will have prior experience in a front desk position, strong leadership skills, and a passion for providing exceptional service. The hotel values professional growth and development for its team members, making it a great place for career advancement in hospitality.