Front Desk Supervisor InterContinental Suites Hotel

InterContinental Hotels Group; Cleveland (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

InterContinental Suites Hotel Cleveland is seeking a Front Desk Supervisor to lead our front desk team and ensure an exceptional guest experience at the IC - Suites Hotel Cleveland (CLEHB).

Responsibilities include supervising guest services, coordinating check-in/out, handling guest inquiries, and supporting nightly operations on the front desk. The role requires leadership, reliability, and a customer-first mindset in a luxury hotel environment.

Job description

Front Desk Supervisor InterContinental Suites Hotel

Hotel: IC - Suites Hotel Cleveland (CLEHB), 8800 Euclid Avenue, 44106

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.


• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.