Luxury Front Desk Concierge | Lakeside Hospitality

Sage Hospitality Group; Wayzata (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Sage Hotel & Restaurant Discounts

Paid vacation, sick and holiday pay

Medical, Vision, Dental Insurance

401k

Convenient Location

Free Shift Meal

Complimentary Parking

Job summary

Sage Hotel Wayzata seeks a Front Desk Clerk to warmly greet guests, process check-ins and check-outs, and assist with reservations and information.

You will handle cash, operate the PBX, and communicate rates while maintaining accurate records and a courteous, professional demeanor.

High school diploma required; no prior experience needed. Fluency in English, strong math, organization and customer service skills are essential.

Qualifications

• High school diploma or equivalent required.
• Strong math and cash handling knowledge.
• Experience with guest interactions is helpful.
• Fluent in English and customer-service oriented.

Responsibilities

• Greets guests and completes check-in/check-out procedures accurately.
• Responds to reservations and inquiries by phone or in person.
• Handles cash transactions and maintains records per policy.
• Operates PBX for calls, wake-up, and guest paging services.
• Communicates hotel rates and features to guests and upsells where appropriate.
• Maintains knowledge of in-house functions and local venues for guest queries.
• Ensures friendly, courteous demeanor and professional service at all times.
• Balances cash and maintains front desk area neatly and securely.

Skills

Cash handling

Customer service

English fluency

Highly organized

Attention to detail

Education

High School diploma or equivalent

Tools

Cash register systems

PBX phone system

Computer/POS systems

Job description

Sage Hotel Wayzata seeks a Front Desk Clerk to warmly greet guests, process check-ins and check-outs, and assist with reservations and information.

You will handle cash, operate the PBX, and communicate rates while maintaining accurate records and a courteous, professional demeanor.

High school diploma required; no prior experience needed. Fluency in English, strong math, organization and customer service skills are essential.