Luxury Front Desk Concierge - Guest Experience Lead

ADP, Inc.; Freehold (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Luxury environment

Recognition programs

Anniversary awards

Professional growth

Job summary

FellowshipLIFE in Freehold, NJ invites applications for a Front Desk Concierge to warmly greet guests and deliver a luxury guest experience from arrival to departure. You will manage appointments, handle inquiries, and ensure pristine presentation of our luxury environment.

The role emphasizes professional appearance, reliability, and the ability to operate independently in a fast-paced yet serene setting, with opportunities for growth within a mission-driven wellness community.

Qualifications

• Previous front desk hospitality experience.
• Strong customer service and communication skills.
• Professional appearance and demeanor.
• Organized, detail-oriented, and proactive.
• Comfortable multitasking in a fast-paced yet serene environment.
• Reliable, punctual, and trustworthy.
• Ability to open and/or close the facility independently.

Responsibilities

• Greet guests warmly and professionally upon arrival.
• Provide high-touch, luxury-level customer service.
• Escort guests and ensure comfort throughout their visit.
• Handle guest inquiries with confidence and professionalism.
• Balance the register and complete end-of-day reporting.
• Maintain immaculate reception area and displays.
• Monitor spa and salon spaces throughout the day.

Skills

Front desk hospitality

Customer service

Professional appearance

Organized

Detail-oriented

Multitasking

Punctual

Job description

FellowshipLIFE in Freehold, NJ invites applications for a Front Desk Concierge to warmly greet guests and deliver a luxury guest experience from arrival to departure. You will manage appointments, handle inquiries, and ensure pristine presentation of our luxury environment.

The role emphasizes professional appearance, reliability, and the ability to operate independently in a fast-paced yet serene setting, with opportunities for growth within a mission-driven wellness community.