Luxury Front Desk Concierge — Elevate Guest Experience

fourseasons; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Vision and dental insurance

Paid time off

401k plan

Employee meals

Discounted parking

Job summary

Four Seasons Baltimore, a luxury hotel on Harbor East, seeks a polished Front Desk Receptionist to welcome guests and deliver exceptional service.

You will handle guest inquiries, assist with hotel services, and ensure smooth check-in and check-out while upholding Four Seasons’ standards of hospitality. This role offers competitive hourly pay and a comprehensive benefits program. Join a team committed to outstanding guest experiences.

Qualifications

• Handles guest interactions with a high level of hospitality and professionalism.
• Resolves customer inquiries and assists with hotel services information

Responsibilities

• Handles all guest interactions with hospitality and professionalism.
• Resolves customer complaints and assists with hotel services.
• Ensures the process of the guest checking in and out is completed efficiently.
• Responds to guest requests with personal recommendations to maximise satisfaction.

Skills

Guest service

Hospitality

Customer inquiries

Job description

Four Seasons Baltimore, a luxury hotel on Harbor East, seeks a polished Front Desk Receptionist to welcome guests and deliver exceptional service.

You will handle guest inquiries, assist with hotel services, and ensure smooth check-in and check-out while upholding Four Seasons’ standards of hospitality. This role offers competitive hourly pay and a comprehensive benefits program. Join a team committed to outstanding guest experiences.