Luxury Front Desk Agent - Guest Experience

East West Hospitality; United States; On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Onsite parking

Epic ski pass

End of season bonus

401(k) plan

Training & development

Gym membership discounts

Eye Pieces discounts

Referral program

Sabbatical program

Employee assistance

Job summary

East West Hospitality is seeking Front Desk Agents for St. James Place in Beaver Creek, CO.

You’ll be the first point of contact for guests and owners, setting a refined tone for every stay and delivering a seamless arrival, attentive service, and thoughtful support. Responsibilities include checking guests in and out, handling reservations with precision, replying to calls with warmth, and maintaining accurate records.

Qualifications

Responsibilities

• Deliver a refined, welcoming arrival and departure experience for guests and owners
• Manage check-ins, check-outs, and reservations with precision, efficiency, and care
• Respond to calls and inquiries with clarity, warmth, and confidence
• Maintain meticulous reservation records and guest communication
• Support front desk operations to ensure a smooth, polished guest experience

Job description

East West Hospitality is seeking Front Desk Agents for St. James Place in Beaver Creek, CO.

You’ll be the first point of contact for guests and owners, setting a refined tone for every stay and delivering a seamless arrival, attentive service, and thoughtful support. Responsibilities include checking guests in and out, handling reservations with precision, replying to calls with warmth, and maintaining accurate records.