Luxury Front Desk Agent — Flexible Hours

Davidson Hospitality Group.; Spokane (WA); On-site; USD 19,468 - 27,727; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Davenport Grand Hotel in Spokane, WA is seeking a Front Desk Agent to be the welcoming face for guests from check-in to checkout. You will deliver warm service, handle reservations, and provide local recommendations to ensure a memorable stay.

Ideal candidates have strong communication, cash handling experience, and the ability to multitask in a high-energy setting. This full-time role requires flexibility, weekend and holiday availability, reliable computer skills, and a passion for

Qualifications

• High school diploma or equivalent.
• Cash handling experience preferred.
• Exceptional communication skills.
• Very good computer skills.
• Flexibility to work weekends and holidays.
• Strong problem-solving abilities in a fast-paced environment.
• Multitasking capability and customer service experience helpful.
• Knowledge of hotel operations is a plus.

Responsibilities

• Greet and welcome guests with a warm attitude, creating a positive first impression.
• Efficiently handle check-in and check-out procedures with accuracy.
• Provide information about hotel facilities, services and local attractions.
• Respond to guest inquiries and resolve issues promptly and professionally.
• Process guest payments and maintain accurate records.
• Coordinate with other departments to fulfill guest requests.
• Maintain cleanliness and organization of the front desk area.
• Assist in reservations and administrative tasks as needed.

Skills

Cash handling

Communication skills

Computer skills

Customer service

Multitasking

Problem solving

Education

High school diploma or equivalent

Job description

The Davenport Grand Hotel in Spokane, WA is seeking a Front Desk Agent to be the welcoming face for guests from check-in to checkout. You will deliver warm service, handle reservations, and provide local recommendations to ensure a memorable stay.

Ideal candidates have strong communication, cash handling experience, and the ability to multitask in a high-energy setting. This full-time role requires flexibility, weekend and holiday availability, reliable computer skills, and a passion for