Luxury Food & Beverage Supervisor

The Crescent Hotels Group; Horseshoe Bay (TX); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Dining subsidies

Dining discounts

Travel discounts

Job summary

Crescent Hotels & Resorts is seeking a Food & Beverage Supervisor for Horseshoe Bay Resort to lead dining operations with a focus on luxury Texas hospitality. You will bridge leadership and frontline service, ensuring guests experience top-tier service while supporting a high‑performing team on the floor.

You will oversee shift management, quality control, safety, budgeting, and staff development, with a strong emphasis on guest engagement and continuous improvement during peak service hours.

Qualifications

• Experience maintaining strong floor presence to engage guests, resolve service issues in real time, and support revenue, labor control and check‑control procedures aligned with budget and forecast expectations.
• Experience training and coaching food and beverage associates on service standards, managing schedules and station rotations, handling time adjustments, and supporting a motivated, well‑trained team during peak service hours.
• Experience supervising daily food and beverage operations, including opening/closing procedures, floor plan execution, reservation flow, and maintaining service quality during high‑volume meal periods.

Responsibilities

• Shift Management: Oversee daily operations, opening/closing procedures, floor plans, and reservation management.
• Quality Control: Conduct daily taste panels and menu classes to ensure premium products reach our guests.
• Facility Oversight: Maintain a safe, sanitary environment and manage repair/maintenance through proactive work orders.
• Financial Integrity: Execute revenue and check‑control procedures while monitoring staffing against forecast and budget.
• Development: Train staff on Horseshoe Bay Resort and Crescent service standards; reinforce empowerment.
• Performance: Manage daily associate relations, ensure fair station rotations, and oversee scheduling and time adjustments.
• Culture: Foster a motivated, well‑trained team by providing active support on the floor during peak service hours.
• Presence: Maintain a constant, welcoming presence on the floor to seek feedback and resolve operational challenges in real time.
• Continuous Improvement: Support the Quality Improvement Process to elevate the overall guest experience.

Skills

Floor presence

Guest engagement

Service training

Leadership

Education

Bachelor's (Preferred)

Associate's (Preferred)

High School (Required)

Job description

Crescent Hotels & Resorts is seeking a Food & Beverage Supervisor for Horseshoe Bay Resort to lead dining operations with a focus on luxury Texas hospitality. You will bridge leadership and frontline service, ensuring guests experience top-tier service while supporting a high‑performing team on the floor.

You will oversee shift management, quality control, safety, budgeting, and staff development, with a strong emphasis on guest engagement and continuous improvement during peak service hours.