Luxury Fashion Sales Associate - Clienteling Pro

Tapestry (Coach/Kate Spade)

San Antonio (TX)

On-site

USD 38,000 - 52,000

Full time

7 days ago

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Job summary

Coach is seeking a Sales Associate to join our luxury retail team in San Antonio. You will deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations.

Represent Coach with pride, build lasting client relationships, and leverage knowledge of fashion trends and social platforms to drive loyalty and revenue. Flexible schedule required, including weekends.

Qualifications

1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
Strong English proficiency.
Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills.

Responsibilities

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
Build lasting client relationships through personalized styling, product expertise, and fashion advice.
Drive sales through cross‑selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet or exceed individual and team KPIs.
Source new customers, maintain relationships, and follow up to close sales.