Fashion Expertise Lead: Luxury Training & Client Coaching

Chanel, Inc.; Miami (FL); Hybrid; USD 92,000 - 107,000; Full time

Benefits offered by this job

Wellbeing days

Generous paid time off

401K and incentives

Robust healthcare offerings

Employee assistance program

Job summary

Chanel, Inc. in Miami seeks a Manager, Fashion Expertise to translate the House vision to boutique teams, delivering enchanting storytelling and elevated client experiences.

You will develop boutique teams across collections, product knowledge, and luxury service standards with hands-on coaching and interactive training. You will lead styling development, coach advisors, and partner with leadership to sustain performance.

Qualifications

• Minimum 5 years of related experience in luxury fashion or retail.
• Bachelor’s degree preferred.
• Ability to lift 15 lbs, walk and stand for extended periods.
• Flexible schedule including late nights, weekends, and some holidays.
• In-store presence to coach teams and uphold boutique standards.

Responsibilities

• Deliver interactive learning on collections, savoir-faire, and service behaviors.
• Coach Style Advisors to provide personalized styling and build client connections.
• Partner with Boutique Leadership to drive product content and client opportunities.
• Lead onboarding and development plans for new hires.
• Collaborate with Fashion Expertise Home Office to align with global vision.

Skills

Styling expertise

Client relationships

Leadership

Retail training

Education

Bachelor’s degree

Job description

Chanel, Inc. in Miami seeks a Manager, Fashion Expertise to translate the House vision to boutique teams, delivering enchanting storytelling and elevated client experiences.

You will develop boutique teams across collections, product knowledge, and luxury service standards with hands-on coaching and interactive training. You will lead styling development, coach advisors, and partner with leadership to sustain performance.