Luxury Fashion Expertise Manager - Boutique Training

CHANEL; Miami (FL); On-site; USD 92,000 - 107,000; Full time

Benefits offered by this job

Wellbeing Days

Wellbeing fund

Job summary

CHANEL in the United States seeks a Manager, Fashion Expertise to transmit the creative vision to Boutique Teams, enabling storytelling, exceptional service, and a premium client experience. You will develop expertise across collections, coach Style Advisors, animate training sessions, and partner with Boutique Leadership to sustain retail performance and elevate guest experiences.

With minimum 5 years in luxury fashion or retail and a bachelor’s degree, you will lead onboarding, collaborate

Qualifications

• Recognized styling expertise and a strong fashion flair.
• A client-centered mindset, delivering unforgettable experiences.
• Significant experience in luxury fashion, retail, or hospitality.
• Proven experience in retail training, coaching, and evaluation.

Responsibilities

• Deliver in-boutique training sessions on collections, savoir-faire, product knowledge, and service behaviors.
• Coach Style Advisors to enhance personalized styling and client relationships.
• Monitor styling training effectiveness through observation and qualitative feedback.
• Co-create action plans with Boutique Leadership on styling development and client opportunities.
• Partner with Fashion Expertise Home Office and Boutique Teams to animate client styling appointments and share KPI insights.

Skills

Styling expertise

Client relationships

Communication

Autonomy

Education

Bachelor’s degree (preferred)

Job description

CHANEL in the United States seeks a Manager, Fashion Expertise to transmit the creative vision to Boutique Teams, enabling storytelling, exceptional service, and a premium client experience. You will develop expertise across collections, coach Style Advisors, animate training sessions, and partner with Boutique Leadership to sustain retail performance and elevate guest experiences.

With minimum 5 years in luxury fashion or retail and a bachelor’s degree, you will lead onboarding, collaborate